Introduction

Hardten Precision Technologies ("we," "us," "our") is committed to protecting the privacy of visitors to our Website (https://www.hardtenprecision.com). This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and what rights you have regarding your information.

This Policy applies to information collected through our Website, including via contact forms, quote request forms, and any direct email or phone communication initiated through the Website.

Information We Collect

We may collect the following categories of information:

a) Information you provide directly

1. Name
2. Company/organization name
3. Email address
4. Phone number
5. Job title/designation
6. Business address or location
7. Details of your enquiry, including product requirements, specifications, drawings, or documents you choose to upload or attach
8. Any other information you voluntarily submit through our contact or quote request forms

b) Information collected automatically

When you browse our Website, certain technical information may be collected automatically, including:

1. IP address
2. Browser type and version
3. Device type and operating system
4. Pages visited, time spent on pages, and referring website
5. General geographic location (derived from IP address)

This automatic information is collected primarily through Google Analytics — see our Cookie Policy for details.

How We Use Your Information

We use the information we collect for the following purposes:

1. To respond to your enquiries, quote requests, and business communications
2. To prepare and share quotations, technical specifications, or product catalogs
3. To understand how visitors use our Website and to improve its content, functionality, and user experience
4. To maintain records of business correspondence for internal purposes (e.g., order history, client communication logs)
5. To comply with legal, regulatory, or tax obligations
6. To detect, prevent, or address technical issues, fraud, or security concerns

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Legal Basis for Processing

We process your personal information on the following grounds:

1. Consent — where you voluntarily submit information through our forms
2. Legitimate business interest — to respond to enquiries, manage client relationships, and operate our business
3. Legal obligation — where processing is necessary to comply with applicable law

Sharing of Information

We may share your information with:

1. Internal team members at Hardten Precision Technologies who need access to respond to your enquiry or fulfill an order
2. Service providers who support our business operations (e.g., website hosting providers, email service providers, Google Analytics), strictly for the purpose of enabling those services, and bound by confidentiality obligations
3. Legal or regulatory authorities, where required by law, court order, or governmental request

We do not share your information with third parties for their independent marketing use.

Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes measures such as secure hosting, restricted internal access, and standard website security practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain personal information collected through enquiries and quote requests for as long as necessary to:

1. Respond to and follow up on your enquiry
2. Maintain business records as required for accounting, tax, or legal purposes
3. Comply with applicable legal retention requirements

Once information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.

Your Rights

Depending on applicable law, you may have the right to:

1. Request access to the personal information we hold about you
2. Request correction of inaccurate or incomplete information
3. Request deletion of your personal information, subject to our legal obligations
4. Withdraw consent where processing is based on consent
5. Object to certain types of processing (e.g., analytics tracking)

To exercise any of these rights, please contact us using the details in the Contact Us section below. We will respond to your request within a reasonable timeframe.

Children's Privacy

This Website is intended for business and professional use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Hardten Precision Technologies
GIDC Bhathpore, Surat, Gujarat, India
Email: sales@hardtenprecision.com
Phone: +91 8141041023